Can an already modern solution be further modernized? Sure! In November, Zucchetti will present the brand new version of their self-ordering kiosk at the Igeho fair in Basel. With advanced functionalities, an optimized user interface and seasonally customizable content, Zucchetti is reinventing the self-ordering kiosk for quick service.
Zucchetti has completely reworked its self-ordering kiosk and optimized it for a smart customer experience. The kiosk combines POS technology with intuitive self-service for quick service restaurants. Intuitive and easy-to-use, the kiosk is intended to appeal to guests on an emotional level through its attractive UI and look & feel, which can be individualized for any restaurant’s brand.
The interface supports the customer in selecting his food and beverages and suggests further items as well. While being used in quick service restaurants, it became clear that the kiosk has enormous potential to increase sales through cross- and upselling by as much as 20%!
The self-ordering kiosk has an interface in the form of a website – customers can browse through it. This guarantees a genuine service character, which makes it easy for customers to enter their orders and then pick them up at the counter.
The kiosk is fit for every payment method and it is available in several languages. It seamlessly integrates the entering of orders into the workflow: from kitchen orders, data transfers up to the till – easy, convenient and fast.
Dynamic kiosk contents
Dynamic kiosk contents have been integrated as a new feature: Based on an analysis of historical data, the customer can rearrange suggested products according to the time of day, the season and the weather – this way, the most fitting and appropriate product will be displayed to the customer. The seasonally adjusted offering should increase turnover, as it is customized and tailored to the customer’s needs.
The self-service kiosk by TCPOS provides swift customer service – it is the perfect service tool for quick service restaurants and the hospitality of train stations and airports.
Visit Zucchetti and our POS-Experts at Igeho from 16. – 20. November 2019 in Basel. Find them in hall 1.1, stand B135.