A family with 8,000 members doesn't exist? Oh, yes, it does!
Zucchetti has been active in the ICT industry for over 40 years, and we always strive to stay true to our original DNA. But who is behind Zucchetti?
We regularly showcase this in our #BeZucchetti interview series.
This time, we introduce one of our retail experts: Beat Steiner, Branch Manager Retail Switzerland, and also the host of Zucchetti Forums, an essential networking event and the place to be for professionals in the Swiss retail and gastronomy sectors.
So, Beat, what does BeZucchetti mean to you?
Zucchetti is growing year by year. With this growth, we're bringing in more specialists from various fields with extensive retail know-how. This helps us to bring new ideas and alternative suggestions to our customers and address complex customer demands, as we've already encountered and handled them in similar forms in other projects.
What does Zucchetti's purpose "We innovate to improve your life" mean to you? How do you believe we fulfill this promise to our customers?
Through our strong relationships with customers, numerous internal colleagues in various countries, and a vast partner network, we learn something new every day. These learnings help us embrace innovations, develop them further, and make them available to our customers.
We offer "the power of integration" - what does that mean?
Why is it a strength of Zucchetti?
As our customers' processes undergo increasing digitization, they need to be integrated across systems. This is where Zucchetti comes into play. Whether it's our systems or those of partners, we have the know-how and the power to connect these systems, providing customers with an unbeatable added value.
Can you share a success story where our integrated solutions were utilized?
One of our customers had our cash register system in operation, and we simultaneously used the sales data as one of the data sources for our workforce planning, which the customer also had in use.
Why does Zucchetti offer the perfect solution for the industry you mainly oversee?
Retail customers today have diverse IT-related needs. As Zucchetti, we can cover "core" applications such as ERP, POS, HR, e-commerce, network/security, and additionally offer services like consulting, testing, project management, or business analysis. We truly provide everything the customer needs - all in one place. This gives our customers the advantage of being able to focus on their core tasks.