Zucchetti revamps guest experience in hospitality thanks to TCPOS App, Self-Ordering Kiosk and Dish Recognition
At this year’s Igeho, Zucchetti will present its omni-functional solutions for Hospitality with which the guest experience can be automated online and offline. Some of the highlights are the new TCApp, the upgraded self-ordering kiosk, the automated dish recognition at the POS and integrated workforce management.
The Igeho is the most important international fair for hotels, hospitality, take-away and care institutions in Switzerland, that will take place from 16th to 20th November 2019 in Basel.
The omni-functional TCPOS solution is the center of Zucchetti’s presence this year in Hall 1.1, at Stand B135. It has been extended with many modern applications: the TCApp is a mobile app for paying and ordering, the Self-Ordering Kiosk modernizes orders in the quick service, Dish Recognition is an automated software for the recognition of food and drinks designed for public catering, and Infinity Zucchetti, the Human Capital Management suite, equipped with AI to improve the management of employees, from shift scheduling to Time & Attendance tracking. Everything is completely integrated in the iCore concept, Zucchetti’s strategy that helps caterers and vendors being supported by a software ecosystem in sales, services to guests and staff organization.
TCApp: mobile ordering and payments
Nowadays, the smartphone is a daily companion for many tasks. In hospitality, TCPOS offers an important benefit for customers: with TCApp, guests can order and pay at the restaurant. With this white label app, restaurant owners can offer their guests a convenient combination of menu reservations and the possibility to quickly pay with their mobile through an easy-to-use application.
Self-Ordering Kiosk for the quickest service
Another highlight is the self-ordering kiosk – it combines POS technology with intuitive self-order technology for quick service restaurants. Customers can place their orders at the kiosk and receive it at the counter, or they can take a puck with them to their table so waiters will be able to find them. The main focus in the development focused on the user experience – it was designed to be as comprehensive, uncomplicated and convenient as possible. The kiosk seamlessly integrates the placing of orders into the workflow: from orders in the kitchen over data transfer, up to the point of sale – easy, quick and convenient.
Automated dish recognition for corporate catering/restaurants
The new Dish Recognition is a computer system that uses a top-view camera to detect the food and drinks on the tray. The system works with the POS and helps accelerate the check-out process with automated dish recognition. Moreover, the entire solution is integrated with cashless payment methods such as company cards and other common cards.
Workforce Management and Scheduling
For the first time, Zucchetti will exhibit Infinity Zucchetti, its Human Capital Management Suite. The solution covers all operative personnel management areas, from T&A over shift planning and management up to Workflow Management and self-service functionalities. HR Infinity enables the organization of employees and shifts based on qualifications, tariffs and other data and provides a web-based and mobile access.
Visit Zucchetti Switzerland SA at Igeho, where they will be present with the TCPOS experts from 16th to 20th November 2019 in Basel, in Hall 1.1, Stand B135.