- SUPPORT & CONSULTING
TCPOS Support Team: providing safety and added value
TCPOS is both a software developer that designs and implements innovative, flexible solutions and a provider of services that always puts the client first. For this reason, we place particular attention on our support activity, which is carried out every day by a dedicated team, working in synergy with our other departments. We asked Leonardo Sofia, manager of the Global Support Team, to tell our readers about the activities he coordinates, and to describe in more detail how the most common issues are approached.
Work with TCPOS
TCPOS is always looking for energetic and talented professionals who would like to join our team. We have currently several new positions available.
Alnatura Opts for Mobile Pay with PAYBACK Pay
Mobile payment via smartphone is now a routine part of the customer experience at the organic food retailer Alnatura. With the POS solution from TCPOS and the integration of the bonus program PAYBACK Pay, the collection of loyalty points is now also included. Since September 2016, PAYBACK Pay has been integrated at Alnatura and has received a positive response from customers.
Bringin TPOS to the UK
TCPOS UK business partners PXtech, recently asked two members of the TCPOS senior team a few questions about our POS solution. Leila Kucanin, TCPOS Channel Partner Manager and Alberto Boschi, TCPOS Head of Global Business Development, had both flown over the UK from their offices in Switzerland to attend the recent Great Hospitality Show.
TCPOS opens new branch in Austria!
TCPOS, a leading provider of IT solutions for retail and hospitality, expands in the German-speaking area with the acquisition of the Austrian firm ARS Software, an established POS supplier for the Swiss department store chain Manor AG. TCPOS will continue to maintain the existing POS software solution. The new subsidiary in Graz will strengthen the business in Austria.
Building our Partner Network in Canada
Data Integrity Inc. enters an agreement to resell the Point of Sale (POS) solution from TCPOS North America Inc.
TCPOS and Satispay connect POS with mobile payments
With TCPOS and Satipay, Cigierre restaurants Old Wild West and Wiener Haus connect mobile payments to the cash register.
Work with TCPOS: Projektleiter/in Marketing & Events
The position will be located according to necessity in TCPOS SA head office in Manno (Lugano) andTCPOS SA office in Dietikon (Zurich). You will join a multi-cultural team where you will support all activities, such as events, communication and digital marketing.
State of the art POS solution extends to UK
Hospitality business owners across the UK can now benefit from the ultimate POS and business intelligence package thanks to a new partnership between PXtech and TCPOS.
Microsoft Germany – Mobile Top-Up system and Pay Per App
In the new corporate headquarters of Microsoft Germany in Munich, employees can enjoy smart working and a relaxed environment. TCPOS provides a future-proof and extensible POS solution so everything runs smoothly in the corporate restaurant and the café.
27/04/2017 - 29/04/2017
Eu‘Vend in Köln - Hall 9, Stand A080 /B089
20/03/2017 - 24/03/2017
CeBIT 2017 – Hannover (DE)
Global event for Digital Business
17/03/2017 - 21/03/2017
Internorga 2017 – Hamburg
From the 17th to 21st March 2017 in Hamburg, at the leading trade fair for corporate catering and gastronomy, TCPOS and Qnips will showcase the latest card loading and payment methods, on several stations at stand 106 in hall B3.
14/03/2017 - 14/03/2017
Science and Innovation Exchange
TCPOS will be attending the Science and Innovation Exchange at Sofia Tech Park.
05/03/2017 - 09/03/2017
EuroShop 2017 – Seamless process presented as customer journey
TCPOS and Bison present FUTURE RETAIL. Experience the customer journey of tomorrow: with self-scanning, ESL, mobile payment and automated processes. Meet our team in Hall 6 / C 45.
23/01/2017 - 25/01/2017
TCPOS at Great Hospitality Show – Birmingham
TCPOS welcomes you to The Great Hospitality Show – a celebration of everything new in British hospitality.
15/01/2017 - 17/01/2017
NRF retail’s Big Show 2017
TCPOS will attend NRF’S Retail’s BIG Show, world’s leading retail event, where all major player of the business meet!
05/03/2017 - 09/03/2017
TCPOS staff be attending at EuroShop 2017, the World's No.1 Retail Trade Fair, that will take place in Düsseldorf between the 5th and the 9th of March 2017.
15/11/2016 - 15/11/2016
Swiss e-Commerce Conference
TCPOS is attending the “Swiss e-Commerce Conference”, a smart event that offers all attendees an “e-store demo” to experiment the online shop/digital-boutique experience.
04/11/2016 - 06/11/2016
25th Shanghai International Franchise Exhibition
TCPOS Shanghai will be partnering up with Elo Touchscreen Solutions to present our new self-kiosk plugin at the 25th Shanghai International Franchise Exhibition this year!