Professional Services
Tailor-made down to the last detail
From the design of the POS-system to its perfect deployment, our services grant a tailored, personalized system to suit the specific management needs of your individual business.
Our philosophy considers each client unique. Our business experts understand operational hospitality and retail processes and will support you in designing the right solution and making the right choices to establish the basis for a successful implementation.
Experience pays
Our teams of IT have a wide experience in the field in the different business models in use. In close co-operation with the customers our system integration teams led by experienced project managers will prepare and integrate the customized solution in our customers’ specific environments. We know that seamless transition and smooth operation is crucial to your business.
Quality ensures success
Excellence in project execution, with a proven methodology and a consistent system of quality assurance, guarantees on-time and on-budget delivery. With a field-tested set of best practices we ensure the success of our clients’ projects.
TCPOS offers different levels of training and a technical certification program for partners and client IT staff to enable users to utilize our systems in the most efficient way.
With a European support network we provide complete software and hardware support to our clients, including remote diagnosis and fault-fixing, technical support and field engineers.
Long-term experience
Experts with in depth knowledge IT professionals with a broad set of skills effect our professional services.
Comprehensive services:
- analysis of business processes
- selection of the solution
- evaluation and delivery of needed configuration
- customization and integration into the existing IT infrastructure
- and application environment
- consideration of organizational needs
- technological alignment of the hardware and software environment.