TCPOS Support Team: providing safety and added value

bugfixing, helpdesk, test, tcpos, customer care, innovation, pos,

TCPOS is both a software developer that designs and implements innovative, flexible solutions and a provider of services that always puts the client first. For this reason, we place particular attention on our support activity, which is carried out every day by a dedicated team, working in synergy with our other departments. We asked Leonardo Sofia, manager of the Global Support Team, to tell our readers about the activities he coordinates, and to describe in more detail how the most common issues are approached.


Work with TCPOS

A woman's hand is drawing some business icons on the glass screen. Modern panoramic office with New York view in blur on the background.

TCPOS is always looking for energetic and talented professionals who would like to join our team. We have currently several new positions available.


Alnatura Opts for Mobile Pay with PAYBACK Pay


Mobile payment via smartphone is now a routine part of the customer experience at the organic food retailer Alnatura. With the POS solution from TCPOS and the integration of the bonus program PAYBACK Pay, the collection of loyalty points is now also included. Since September 2016, PAYBACK Pay has been integrated at Alnatura and has received a positive response from customers.


Bringin TPOS to the UK

pos, cashless, hispitality, pxtech

TCPOS UK business partners PXtech, recently asked two members of the TCPOS senior team a few questions about our POS solution. Leila Kucanin, TCPOS Channel Partner Manager and Alberto Boschi, TCPOS Head of Global Business Development, had both flown over the UK from their offices in Switzerland to attend the recent Great Hospitality Show.


TCPOS opens new branch in Austria!


TCPOS, a leading provider of POS solutions for retail and hospitality, expands in the German-speaking area with the acquisition of the Austrian firm ARS Software, an established POS supplier for the Swiss department store chain Manor AG. TCPOS will continue to maintain the existing POS software solution. The new subsidiary in Graz will strengthen the business in Austria.


Building our Partner Network in Canada

tcpos, canada, Data Integrity Inc.

Data Integrity Inc. enters an agreement to resell the Point of Sale (POS) solution from TCPOS North America Inc.


TCPOS and Satispay connect POS with mobile payments

old wild west, satispay, tcpos, pos, mobile payment

With TCPOS and Satipay, Cigierre restaurants Old Wild West and Wiener Haus connect mobile payments to the cash register.


State of the art POS solution extends to UK

tcpos pos pxtech business intelligence

Hospitality business owners across the UK can now benefit from the ultimate POS and business intelligence package thanks to a new partnership between PXtech and TCPOS.


Microsoft Germany – Mobile Top-Up system and Pay Per App


In the new corporate headquarters of Microsoft Germany in Munich, employees can enjoy smart working and a relaxed environment. TCPOS provides a future-proof and extensible POS solution so everything runs smoothly in the corporate restaurant and the café.


TCPOS Stock Control: Inventory management in real time

stock control, pos, inventory management, pda, bar code label printer

Inventory management is one of the most important activities in both the hospitality and the retail sectors. In recent years, our inventory capabilities have been changing rapidly, in response to the global competition in new technology. TCPOS Stock Control provides you with all the necessary tools for proper inventory management, to support your business goals and needs!


Eu’Vend 2017

tcpos eu vend 2017 pos

Eu‘Vend in Köln - Hall 9, Stand A080 /B089


CeBIT 2017 – Hannover (DE)

tcpos, zuchcetti, pos, cebit, digital technology, it

Global event for Digital Business


Internorga 2017 – Hamburg

tcpos events internorga pos

From the 17th to the 21st March 2017, TCPOS and QNIP will attend Internorga, the leading international trade fair in hospitality


Science and Innovation Exchange

innovation, science, sofia tech park, pos

TCPOS will be attending the Science and Innovation Exchange at Sofia Tech Park.


EuroShop 2017 – Seamless process presented as customer journey

customer journey, retail, omnichannel, pos, tcpos, euroshop

TCPOS and Bison present FUTURE RETAIL. Experience the customer journey of tomorrow: with self-scanning, ESL, mobile payment and automated processes. Meet our team in Hall 6 / C 45.


CeBIT 2017

tcpos, pos, cebit, technology, omnichannel, customer journey

TCPOS and Zucchetti will take part to CeBIT, the global event for Digital Business, showcasing the solutions for HR, ERP, POS and Access Control, Identification & RFID. Stand #E/17, HALL 5.


TCPOS at Great Hospitality Show – Birmingham

pos, great hospitality show, birmingham, nec, restaurants, pos, kitchen automations, reporting

TCPOS welcomes you to The Great Hospitality Show – a celebration of everything new in British hospitality.


NRF retail’s Big Show 2017

tcpos nrf nyc

TCPOS will attend NRF’S Retail’s BIG Show, world’s leading retail event, where all major player of the business meet!


EuroShop 2017

pos, euroshop,

TCPOS staff be attending at EuroShop 2017, the World's No.1 Retail Trade Fair, that will take place in Düsseldorf between the 5th and the 9th of March 2017.


Swiss e-Commerce Conference

pos, netcomm, tcpos, e-commerce

TCPOS is attending the “Swiss e-Commerce Conference”, a smart event that offers all attendees an “e-store demo” to experiment the online shop/digital-boutique experience.

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